Last Updated: 13/05/2024
Fantasy Horse Racing Ltd ("we," "us," or "Fantasy Horse Racing Ltd") is committed to protecting the privacy of our users ("you" or "users"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our fantasy horse racing app (the "App"). Please read this Privacy Policy carefully. By accessing or using the App, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.
1. Information We Collect
1.1. Personal InformationWe may collect personal information that you provide to us, such as your name, email address, username, and other contact or identifying information when you register an account or communicate with us through the App.
1.2. Non-Personal InformationWe may collect non-personal information about your use of the App, such as device information, IP address, geolocation data, and usage statistics. This information is collected automatically and is used to improve the functionality and performance of the App.
2. Use of Information
2.1. Personal InformationWe may use your personal information to:Provide and maintain the App's services and features.Process and manage your account.Respond to your inquiries, comments, or feedback.Send you administrative or promotional communications, subject to your preferences.
2.2. Non-Personal InformationWe may use non-personal information for statistical analysis, app customization, and to improve our App's design and functionality.
3. Disclosure of Information
3.1. Service ProvidersWe may share your information with third-party service providers who assist us in operating the App, conducting business, or providing services to you. These service providers are obligated to keep your information confidential and use it solely for the purposes of providing the requested services.
3.2. Legal RequirementsWe may disclose your information if required by law, such as to comply with a subpoena, legal process, or governmental request, or to protect our rights, property, or safety, or that of others.
4. Data Security
We implement reasonable security measures to protect your information from unauthorised access, disclosure, alteration, or destruction. However, please understand that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Children's Privacy
The App is not intended for children under the age of 18. We do not knowingly collect or solicit personal information from children. If you believe that we have collected personal information from a child, please contact us immediately, and we will take steps to remove the information from our systems.
6.GDPR Compliance
If you are located in the European Economic Area (EEA), we process your personal data in accordance with the provisions of the General Data Protection Regulation (GDPR). We rely on one or more legal bases for processing your personal data, including your consent and the necessity of processing for the performance of the contract between you and us.
6.1. Your RightsAs an individual located in the EEA, you have certain rights regarding your personal data. These rights include the right to access, rectify, or erase your personal data, the right to restrict or object to certain processing activities, and the right to data portability. You also have the right to withdraw your consent at any time where we rely on your consent to process your personal data.
6.2. Data TransfersWe may transfer your personal data to countries outside the EEA. In such cases, we will ensure that appropriate safeguards are in place to protect your personal data in accordance with applicable data protection laws.
7. Right to Cancel and Delete your account
Users may cancel their Accounts at any time by using the Delete Account action in the Profile screen or by contacting support@fantasyhorserace.com.
Please bear in mind that after an Account is canceled, the PI and other Account information is not deleted permanently. We store the User information to allow the User to reopen their Account at any time. However, we provide no guarantee, and shall have no liability or obligation to ensure, that all Account Information and Services-related progress will be available or accessible or all learning or personalization features will be able to be recovered or resumed.
Upon Account cancellation or execution of a deletion request (as explained below), anonymized User information may nonetheless persist internally in our backup, archive files or similar databases, and may still be used anonymized, for our internal support, administrative, and record-keeping purposes including, but not limited to, allowing us to improve the Services and other services we provide through research, evaluation, and analytics as permissible by applicable law and for other purposes specifically outlined in this Policy. We may also keep certain information in backup or archive records if required by law or if it is relevant to preventing fraud or future violations of our policies or for legitimate business purposes when permitted by applicable law. All retained data will continue to be subject to our Policy in effect at that time.
Following cancellation of an Account, to reactivate your Account and potentially recover previous information and resume where the relevant User left off you will need to request it to support@fantasyhorserace.com using the email address associated with your Account.
If you want to permanently delete your PI you can request deletion to support@fantasyhorserace.com. In this case, we will delete your PI, anonymize the information that will remain public such as selections, statistics, and block your email address and social media accounts from being used on fantasy horseracing app in the future.
Any data deletion requests will be executed within the term provided by the applicable law.Please keep in mind that a request to delete PI may lead to cancellation of your Account or the inability to use certain Services, and if any other Account type is linked to a Member Account, a request to delete PI in one of the Accounts may be reflected in your other Account.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at info@fantasyhorserace.com.
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